Mediterranean-style townhome community at dusk with warmly lit windows

Arizona HOA management

HOA management for the modern age

Responsive management, transparent financials, and stronger communities for Arizona condo and townhome associations — from a team that answers the phone.

Free, no obligation. Response within 1 business day.

Better pricing

Competitive rates with no surprises

Better service

Responsive, protective, personalized management

Better communities

Stronger neighborhoods with more involvement

Who we serve

Condominiums and townhomes — that's the whole list

Discuss your community

Shared walls, shared roofs, shared budgets. Every association we manage in Arizona has the same hard parts — so your manager arrives already knowing them, instead of learning them on your community's time.

Modern mid-rise condominium building with landscaped courtyard

Condominiums

One building, one budget, and a hundred decisions that land on every owner. We run the parts that turn into disputes when nobody is watching them.

  • Reserve planning and shared-component budgeting
  • Building systems, roofs, and common-area upkeep
  • Insurance and CC&R administration for shared structures
Street of modern townhomes at golden hour

Townhome Communities

Attached homes where the line between owner and association is never obvious. We keep that line documented and apply it the same way every time.

  • Exterior, roof, and landscape scope set by your documents
  • Architectural review with answers owners can plan around
  • Amenity and common-area maintenance

Not a condo or townhome? We'd rather say so now. Single-family and master-planned associations run on different economics and we're not the right fit — fill out a short interest form and we'll point you to someone who is.

Reviewing a community's monthly financial statements at a desk

Why boards choose Novi

Management that treats your community like its own

A dedicated manager who knows your community

Fewer communities per manager than the industry norm, so calls get answered and details don't slip.

Financials your board can actually read

On-time monthly statements built for board members — not accountants — with every invoice visible.

Modern tools without the learning curve

An online portal for balances, requests, and documents that residents of every age find easy.

Documented, fair process

Violations, architectural requests, and work orders follow your governing documents — in writing.

Switching is easier than you think

Most communities transition in about 30 days

  1. Week 1We learn your community

    We meet your board, confirm priorities, and collect every document, ledger, and contract from your current manager.

  2. Week 2We build the foundation

    Bank accounts, owner ledgers, billing, and vendor records are set up and reconciled before anything goes live.

  3. Week 3We launch Novi

    Residents get portal access and a welcome notice, and every day-to-day workflow switches on.

  4. Week 4We move forward together

    We review the first reports with your board, close out open items, and settle into the regular rhythm.

Reviewing community site plans during an onboarding meeting

Our standard

What working with Novi looks like

A response within one business day

Every call and email answered — boards and residents alike. No black holes.

Financials you can read

Monthly statements built for board members, not accountants, delivered on time.

Every request tracked

Work orders, architectural requests, and violations follow a documented process you can see.

Your documents, honored

Decisions grounded in your CC&Rs and bylaws — with guidance, never guesswork.

Questions boards ask us

Common questions

What does an HOA management company actually do?

We handle the day-to-day operations of your association — collecting assessments, paying bills, coordinating maintenance, preparing board meetings, communicating with residents, and keeping your community compliant with its governing documents. Your board keeps every decision; we do the administrative work behind it.

How much does HOA management cost?

Pricing depends on your community's size and needs. We quote a flat monthly management fee with the services itemized — no surprise charges. Request a proposal and you'll have a clear number within one business day of our walkthrough.

How do residents reach you?

By phone, email, or the online portal — with a response within one business day and 24/7 coverage for genuine emergencies.

What kinds of communities do you manage?

Condominium and townhome associations in Arizona, from a few dozen doors to several hundred. That focus is deliberate: attached-home communities share the same hard problems, so specializing means we have likely already solved yours. If your association is single-family or master-planned, tell us anyway and we'll point you to someone who fits.

More questions about what's included

Is your community ready for Novi?

Tell us about your community and we'll put together a tailored proposal for your board.

Free, no obligation. Response within 1 business day.