Condominiums
Shared-building expertise: budgets, maintenance plans, and clear owner communication.
Full-service HOA management
HOA management for the modern age
Responsive management, transparent financials, and stronger communities — from a team that answers the phone.
Free, no obligation. Response within 1 business day.
Better pricing
Competitive rates with no surprises
Better service
Responsive, protective, personalized management
Better communities
Stronger neighborhoods with more involvement
Who we serve
Every kind of community, managed with care
Discuss your community
Townhome Communities
Our specialty — attached-home communities with shared exteriors and amenities.
Single-Family HOAs
From gate access to architectural review, tailored to neighborhood scale.
Master-Planned Communities
Multi-association structures, amenities, and lifestyle programming at scale.
High-Rise & Mid-Rise
Vertical communities with building systems, staff, and 24/7 coverage needs.
New Communities & Developers
Declarant-phase setup, budgets, and a clean transition to owner control.
Full-service HOA management
One accountable team for everything your association needs
No à-la-carte surprises and no hand-offs between departments. Your community gets a dedicated manager backed by one integrated operation.
- Administrative & meeting management
- Financial management & monthly reporting
- Assessment billing & collections
- Governance & board support
- Architectural review administration
- Compliance & CC&R administration
- Vendor & maintenance coordination
- 24/7 emergency response
- Resident communication & notices
- Budget preparation & reserve planning
- Insurance coordination
- Tax, audit & CPA coordination
- Records & document management
- Online portal & community technology
Why boards choose Novi
Management that treats your community like its own
A dedicated manager who knows your community
Fewer communities per manager than the industry norm, so calls get answered and details don't slip.
Financials your board can actually read
On-time monthly statements built for board members — not accountants — with every invoice visible.
Modern tools without the learning curve
An online portal for balances, requests, and documents that residents of every age find easy.
Documented, fair process
Violations, architectural requests, and work orders follow your governing documents — in writing.
Switching is easier than you think
Most communities transition in about 30 days
Walkthrough & proposal
We tour your community, meet the board, and deliver a written proposal within one business day.
We handle the transition
Documents, financials, vendor contracts, and resident records — collected and set up by us, not you.
Day-one management
Residents get portal access and a welcome notice; your board gets a manager who's ready.
Our standard
What working with Novi looks like
A response within one business day
Every call and email answered — boards and residents alike. No black holes.
Financials you can read
Monthly statements built for board members, not accountants, delivered on time.
Every request tracked
Work orders, architectural requests, and violations follow a documented process you can see.
Your documents, honored
Decisions grounded in your CC&Rs and bylaws — with guidance, never guesswork.
Questions boards ask us
Common questions
What does an HOA management company actually do?
We handle the day-to-day operations of your association — collecting assessments, paying bills, coordinating maintenance, preparing board meetings, communicating with residents, and keeping your community compliant with its governing documents. Your board keeps every decision; we do the administrative work behind it.
How much does HOA management cost?
Pricing depends on your community's size and needs. We quote a flat monthly management fee with the services itemized — no surprise charges. Request a proposal and you'll have a clear number within one business day of our walkthrough.
We're self-managed today. Is switching hard?
No — transitions are our specialty. We collect your documents, financials, and vendor contracts, set up your community in our systems, and notify residents. Most communities are fully transitioned within 30 days without interrupting operations.
Can we keep our current vendors?
Absolutely. Vendors that serve your community well stay. Where you want options, we bring competitive bids from licensed, insured professionals and your board chooses.
How do residents reach you?
By phone, email, or the online portal — with a response within one business day and 24/7 coverage for genuine emergencies.
What size communities do you manage?
We work with associations from a few dozen doors to master-planned communities. If we're not the right fit, we'll tell you — and point you somewhere that is.
Is your community ready for Novi?
Tell us about your community and we'll put together a tailored proposal for your board.
Free, no obligation. Response within 1 business day.