Residents
Living in a Novi community
Your home, your rules, our support. Here's what you can expect and where to go for help.
Balances & payments
See your account balance and payment history in the resident portal. Online payments and auto-pay are rolling out to communities as they onboard.
Maintenance requests
Report common-area issues to your management team and follow the request instead of wondering. Emergencies are covered 24/7 by phone.
Community documents
Governing documents, meeting notices, and community updates, kept where you can find them.
A real response
Questions get an answer within one business day — from a person who knows your community.
Not sure whether something is the association's responsibility or the homeowner's? Ask — that's what we're here for. Reach your management team through the portal or the contact page.